Waffle Home

From the app:
Open the Waffle Parent Hub → Select device → Hit the call button

From your regular phone (Home Paid & Go Paid):
Just dial your Waffle's phone number like any other call.
• Home Paid: Anyone can call
• Go Paid: Only approved contacts can call

The Waffle lights up, makes noise, and tells them who's calling! They just press the button to answer.

Nope! Waffle is voice-only. No texts, no typing, just talking. That's the whole point.

If your kid misses a call, you can leave a message. They'll get an alert and can listen whenever.

You can also check voice notes in the app!

In the Waffle Parent Hub:
1. Tap "Contacts"
2. Hit the + button
3. Enter name and number
4. Save!

Waffle Home Free: You get 1 contact
Paid plans: Add as many as you want!

Only approved contacts! Your kid can call:
• Other Waffle devices
• Contacts you've approved in the app
• Emergency services (911) directly

No random numbers, no strangers. You're in full control.

Yes. Waffle can call 911 directly. Under FCC rules, emergency calling is on by default and can't be turned off, and it bypasses every parent-set restriction.

On Waffle Go, your child presses and holds the call button and power button together for 5 seconds — when SOS appears, they press the call button. On Waffle Home, they dial 911 on the handset keypad. Your child speaks directly with the emergency operator, and the Waffle Parent Hub sends you a push notification the moment the call connects — with the time, the registered service address, and that 911 was called.

911 calls route to the Public Safety Answering Point (PSAP) for the service address you registered during setup, so keep that address up to date in the Waffle Parent Hub. Waffle needs an internet connection to call 911. Always keep a working phone available — Waffle is a communication device, not a substitute for emergency services.

Emergency calling is built in and always on — under FCC rules it can't be turned off, and it bypasses every restriction you've set.

On Waffle Go, press and hold the call button and power button together for 5 seconds — when SOS appears, press the call button. On Waffle Home, dial 911 on the handset keypad. The call routes to the Public Safety Answering Point (PSAP) for your registered service address and your child speaks directly with the emergency operator.

The moment the call connects, the Waffle Parent Hub sends you a push notification with the time, the registered service address, and that 911 was called. It's sent in parallel, so it never delays the emergency call.

Yes. As soon as a 911 call connects, the Waffle Parent Hub sends you a push notification with the time, the registered service address, and that 911 was called. It's sent in parallel with the call, so it never delays your child reaching the operator.

100%. Waffle uses bank-level encryption and keeps all data on secure servers.

We NEVER:
• Sell your data
• Share it with advertisers
• Let third parties access it
• Record calls without telling you

You can see all your child's Waffle calls and messages (that's a feature for safety, not spying!).

Yes. Under FCC rules you register your device's physical service address during setup. 911 calls route to the Public Safety Answering Point (PSAP) serving that address, so if you move or your child travels with the device, update the address in the Waffle Parent Hub.

Waffle Go also transmits GPS location where available, but because it's portable the call may route to the PSAP for your registered address rather than your child's exact location — your child may need to tell the operator where they are. Waffle needs an internet connection (Go: WiFi or mobile data; Home: WiFi, no cellular fallback), and E911 may be limited if your connection or power fails. Always keep a working phone available.

Yes! As long as both Waffle devices are set up and both numbers are in each other's contact lists.

Yep! Grandma can be approved on all your kids' Waffle devices.

Waffle Home Free: Just your 1 approved contact + other Waffle devices

Home Paid: Anyone with the phone number + unlimited approved contacts

Go Paid: Approved contacts via phone number + unlimited approved contacts + other Waffle devices

Not yet! Right now Waffle calls are one-on-one only. Conference calling is coming soon though!

Waffle Home is a WiFi-connected device for use at home. Perfect for giving kids their first "phone" experience safely!

Think of it like the old landline you had as a kid, but way smarter.

Nope! Waffle Home needs WiFi. If you need something for outside, grab a Waffle Go instead.

Totally! With the Waffle Home Paid tier, you get:
• A US phone number
• Receive calls from any phone
• Make calls to any US number
• Way cheaper than a traditional landline!

Waffle Home works with regular 2.4GHz WiFi (the standard kind for smart home stuff).

If you've got a fancy router with both 2.4GHz and 5GHz, you might need to connect to the 2.4GHz network during setup.