Holiday Offer & Shipping Terms

Black Friday & Holiday Offer and Shipping Terms
Last updated: 14 November 2026

1. Our holiday offers
During the holiday season we run limited-time offers on Waffle devices at wafflekids.co. The sale price, eligible products and offer dates are shown on the product page and at checkout. Sale prices are applied automatically, with no code needed. Offers are available while stocks last. Any savings shown are against our everyday price for that product at wafflekids.co.

2. Offer conditions

  • Available to US residents aged 18 or over, for personal use only.
  • Sale prices can’t be combined with any other offer or discount.
  • We don’t give price adjustments on orders placed before or after an offer period.
  • We may end or change an offer at any time, or cancel orders affected by an obvious pricing error, as set out in our Terms of Service.

3. Waffle Plus trial
Every device includes a 10-day Waffle Plus trial. After the trial, Waffle Plus continues at the monthly price shown at checkout and in the Waffle app, unless you cancel in the app before the trial ends. You can cancel anytime. The Free plan is always available.

4. Dispatch times
During the holiday period (mid-November to 31 December), we aim to dispatch orders within 1–3 business days (Monday to Friday, excluding US public holidays) from our warehouse in California. We’ll email you tracking details as soon as your order ships.

5. Delivery times and possible delays
Orders ship with DHL and usually arrive within 2–5 business days of dispatch. This is the busiest time of year for carriers, so some deliveries may take a few extra days. We’ll do our best to get every order to you on time, but delivery dates are estimates and can’t be guaranteed. Delays caused by carriers, severe weather or other events outside our control can happen.

6. Christmas cut-off
For the best chance of delivery by 24 December, please order by 11:59pm PT on 15 December. Orders placed after this date will still ship, but we can’t promise delivery before Christmas.

7. If your order is delayed
If we can’t dispatch your order within the time shown, we’ll email you with a new estimated date. You can choose to wait, or cancel your order for a full refund.

8. Returns
You can return your Waffle device within 30 days of delivery, unused and in its original packaging, for a refund of the price you paid. Faulty devices are covered by our 12-month warranty. See our Refund Policy for full details.

9. Retailers
These offers apply to purchases at wafflekids.co. Prices, promotions and returns at other retailers are set by each retailer.

Questions? Email us at hello@wafflekids.co.